Anthropomorphism and Trust in Human-Autonomy Team Communication Dynamics
Event Type
Technical Groups
Human AI Robot Teaming (HART)
TimeMonday, October 25th11:37am - 11:50am EDT
LocationVirtual 3
DescriptionTrust in autonomous teammates is a key factor in human-autonomy team (HAT) performance, and anthropomorphism is a closely related construct that is underexplored in HAT literature. This study investigates whether perceived anthropomorphism can be measured from team communication behaviors in a simulated remotely piloted aircraft system task environment, in which two humans in unique roles were asked to team with a synthetic (i.e., autonomous) pilot agent. We compared verbal and self-reported measures of anthropomorphism with team error handling performance and trust in the synthetic pilot. Results for this study show that trends in verbal anthropomorphism follow the same patterns expected from self-reported measures of anthropomorphism, with respect to fluctuations in trust resulting from autonomy failures.