Close

Presentation

Usability Evaluation of Telepresence Interfaces for Older Adults
Event Type
Lecture
Virtuals
Virtual
Technical Groups
Education
Environmental Design
Health Care
Occupational Ergonomics
System Development
TimeThursday, October 28th1:45pm - 2:00pm EDT
LocationVirtual 4
DescriptionTelepresence has the potential to assist older adults to stay socially connected and access telehealth. Telepresence was initially created for office use, thus the usability of telepresence for older adults remains unknown and there lacks design recommendations with an emphasis on users’ age-related needs and limitations. To bridge the gap, this study assessed two telepresence user interfaces (UI). One UI was designed to mimic common features founds in commercially available telepresence systems. Another UI was designed based on design guidelines for older adults. Each UI was integrated to a virtual driving environment created via Unity. To assess the usability of both UIs, thirty older adults participated in usability testing. Questionnaires and semi-structured interviews were administered following each UI test session. Results of this study provide insight on what usability features are critical for the aging population to use telepresence, such as high color contrast, automated controls, and consistent icons.