Presentation
Tele-Technology Evaluation and User Testing with Persons Aging with Long-Term Mobility Impairment
SessionvS2/A: Risk and Fatigue
Event Type
Lecture
Virtual
Aging
Safety
TimeWednesday, October 27th1:45pm - 2:00pm EDT
LocationVirtual 2
DescriptionMany people report aging with mobility impairment. Persons aging with mobility impairment are at risk of isolation and an inability to independently age-in-place, leading to negative health outcomes. Tele-technology is well-suited for supporting social connectedness by facilitating communication using two-way audio/video. However, the software and hardware requirements of tele-technology for this population are not well understood. The goal of this research was to 1) assess the usability of tele-technologies for this population, and 2) identify design recommendations for improving their usability of tele-technology. We conducted two studies: a heuristic evaluation to compare tele-technology design to usability standards, and a usability study with persons aging with long-term mobility impairment. The following usability issues emerged: hardware limitations related to the size of technology and height adjustability; interface issues, such as system navigation; and network and privacy concerns. We conclude that there is a need for design improvement and design recommendations were proposed.
